Employee Assistance Program

As a nonprofit leader, you carry a lot — strategy, fundraising, community needs, and most importantly, your people. When staff are stretched thin, struggling personally, or facing burnout, it can feel like you're carrying it all alone. But you don’t have to.

MANP has a new member benefit for you and your team: the Employee Assistance Program (EAP) provided by KGA. 

What is the MANP EAP?

An Employee Assistance Program (EAP) is a workplace-provided support service designed to help employees deal with personal or work-related problems that may affect their job performance, health, or overall wellbeing.

This free, confidential benefit is available 24/7 and is designed not only for individual staff and their adult household members, but also to support supervisors and managers who may be the first to identify issues, or need support themselves when an employee is struggling.

KGA's EAP connects your team to licensed counselors, coaches, and specialists who can help with everyday challenges like:

  • Emotional and mental health (including short-term counseling and crisis support)
  • Parenting or caregiving stress, from behavioral concerns to eldercare referrals
  • Financial or legal issues, such as creating a will, managing debt, or understanding housing rights
  • Improving nutrition, sleep, or managing substance misuse
  • Career and workplace concerns, including burnout, job transitions, and conflict
  • Grief and loss
  • And more!

Whether someone is navigating a family crisis, feeling overwhelmed, or just needs help managing stress, support is only a phone call, text, or click away.

Supervisors are often the first to notice when someone’s struggling. KGA offers confidential consultations to support managers behind the scenes, so they're never handling tough situations alone. Supervisors have access to confidential consultations to help:

  • Refer employees dealing with personal challenges
  • Navigate difficult conversations or performance concerns
  • Manage team conflict and workplace tensions
  • Plan responses to critical incidents like a staff death or community trauma
  • Address complex issues like substance misuse, return-to-work plans, or suicidal ideation

Beyond one-on-one support, the EAP includes a robust online resource hub with tools designed specifically for managers:

  • Articles, templates, and assessments to grow your leadership skills
  • An online training center with 15 self-paced courses for supervisors

Whether you’re unsure how to approach a concern, want help crafting a referral, or just need a sounding board — KGA is here for you.

Information Session Recording

Watch the recording of our Informational Webinar, held January 15, 2026.

Resource: Information Session Slides


Eligibility Requirements

This benefit is provided through employers, so eligibility is at the organization level.

To participate in this pilot, organizations must meet all of the following criteria:

  • Be a charitable nonprofit located in Maine
  • Have fewer than 10 staff people (counting each individual, whether part-time or full-time, as one staff member.)
  • Not have access to an EAP through current insurance (check with your life and disability insurance providers)
  • Be a current MANP nonprofit member (as of 2/15/26)*

*Dues flexibility and scholarship assistance available.

Eligibility + Enrollment FAQs
There is no cost to members to join the pilot program; however, space is limited. There is a cost to becoming a member of MANP - dues are a sliding scale based on organization size. MANP is happy to work with organizations who would like to sign up for MANP membership if dues are a barrier to becoming a member.
Currently, MANP has funding to provide this service to up to 300 employees, though we hope to expand that. Organizations must sign up, and then benefits pass through to their employees. Individuals cannot sign up separately from their organization.
Services will run from March 1, 2026 - March 1, 2027, at which point there will be the opportunity to renew if your organization is still eligible. 
We are have funding to run this pilot for three years. 
Unfortunately, no. Volunteers of any kind are not eligible.

Seasonal, temporary, per diem and contracted/1099 staff are not eligible for services and do not need to be counted towards the eligibility threshold.

When signing up, you will only provide information about the organization (and a contact name) and the number of employees you have.  You will not provide MANP with specific names.
When your employees or their adult household members interact with KGA, their staff and providers will treat all interactions as confidential, unless there is a circumstance that requires mandatory reporting under the law. 
Neither MANP members nor MANP will receive information about the services and supports that specific employees or their adult household members use. MANP will receive generalized reports of what services are used, but these will not be linked to organizations or individuals.

How to Sign Up

Please complete the form below to request to enroll your organization and its employees in MANP's EAP benefit serviced by KGA Life Services. We currently have limited space and will enroll eligible organizations on a first-come, first-served basis. 

This form should be completed once for the organization. Please do not have individual employees fill out this form. You will not be asked for individual employees' names or information.

Enrollment Application

Enrollment FAQs
Organizations will sign up to be part of MANP's group. They will not need to provide employees' names.
Once an organization is enrolled as part of MANP's group, there will be additional steps individual employees and their adult household members can take to create an account on KGA's platform and access services, though having an online account is not required - support can also be accessed by phone.
The sign up form is a simple google form and will ask for the organization name, location, EIN, a contact person for this benefit, and your staff size. Additionally, you will have the option to provide information about language needs, and any questions you have about your eligibility or how the program will work. 
You will NOT need to provide individual employees' names.
More Questions?

Please reach out to MemberSupport@NonprofitMaine.org


MANP is proud to offer this pilot program, made possible thanks to the Maine Community Foundation’s generous support and commitment to the well-being of Maine's nonprofit workforce.